Privacy policy

This Privacy Policy describes how Sindhuswad Foods (सिंधुस्वाद) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.
• Payment Data: Payment details processed securely through our authorized payment gateways (we do not store your complete card or banking details on our servers).

2. How Do We Use Your Personal Information?

We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your orders or shipping updates via Email, Call, or WhatsApp.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our traditional regional products and special seasonal updates.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Shopify to power our online store.
• We share your shipping address and contact number with our Courier Partners to ensure reliable delivery of your items straight to your doorstep.
• We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. The store uses Secure Sockets Layer (SSL) technology to encrypt all data transmission.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.